Selected recent publications


Malone, T. W. The Future of Work: How the New Order of Business Will Shape Your Organization, Your Management Style, and Your Life. Boston, MA: Harvard Business School Press, 2004.


Woolley, A. W., Aggarwal, I., & Malone, T. W. (in press. Collective intelligence in teams and organizations. In T. W. Malone & M. S. Bernstein (Eds.), The handbook of collective intelligence. Cambridge, MA: MIT Press.

Engel, D., Woolley, A. W., Jing, L. X., Chabris, C. F., & Malone, T. W. (2014) Reading the mind in the eyes or reading between the lines? Theory of Mind predicts effective collaboration equally well online and face-to-face. PLOS One 9(12). doi: 10.1371/journal.pone.0115212.

Bernstein, A., Klein, M., & Malone, T. W.  Programming the global brainCommunications of the ACM, May 2012, 55 (5): 41-43. 

Thomas W. Malone, Robert J. Laubacher, Tammy Johns, The Big Idea: The Age of Hyperspecialization, Harvard Business Review, 89 (7/8): 56-65, July/August 2011.

Thomas W. Malone; Anita Williams Woolley, Defend Your Research: What Makes a Team Smarter? More Women, Harvard Business Review, 89 (6): 32-33, June 2011.

Wigand, R.  20 years of research in electronic markets and networked business:  An interview with Thomas Malone.  Electronic Markets (2011) 21: 5-17.

Woolley, A.W., Chabris, C.F., Pentland, A., Hashmi, N., & Malone, T.W. Evidence for a Collective Intelligence Factor in the Performance of Human Groups September 30, 2010 (10.1126/science.1193147).

Malone, T.W., Laubacher, R., & Dellarocas, C., The Collective Intelligence Genome, Sloan Management Review, Spring 2010, 5, 3, 21-31 (Reprint No. 51303).

Reeves, B., Malone, T. W., & O'Driscoll, T. 2008, Leadership's Online Labs, Harvard Business Review, 86 (5): 58-67.

Malone, T. W. & Klein, M. Harnessing collective intelligence to address global climate change (Invited Lead Essay). Innovations: Technology|Governance|Globalization, Summer 2007, 2, (3), 15-26.

Ancona, D., Malone, T. W., Orlikowski, W. J., & Senge, P. M. In praise of the incomplete leader. Harvard Business Review, February 2007, 85 (2), 92-100.

Malone, T. W. Bringing the market inside. Harvard Business Review, April 2004, 82 (4), 106-114. (Reprinted in Chinese in Harvard Business Review China, July 2006).

Malone, T. W. Competing in the marketplace for values. Leader to Leader, Summer 2004, 33, pp. 53-58. (Excerpt reprinted in Science and Theology News, June 2005, 5, 10, p. 5).

Conference proceedings

Introne, J., Laubacher, R., Olson, G. & Malone, T. The Climate CoLab: Large Scale Model-based Collaborative Planning.  Proceedings of the International Conference on Collaboration Technologies and Systems (CTS 2011), Philadelphia, PA, May 23-27, 2011 (Winner of Outstanding Paper Award).

Nagar, Y. & Malone, T. W.  Making Business Predictions by Combining Human and Machine Intelligence in Prediction MarketsProceedings of the International Conference on Information Systems ICIS 2011, Shanghai, China, December 5, 2011.


Other selected publications

Information technology and organizing work

Malone, T. W., Laubacher, R. J., & Scott Morton, M. S. (Eds.)  Inventing the Organizations of the 21st Century.  Cambridge, MA:  MIT Press, 2003.

Malone, T. W. & Laubacher, R. J. The Dawn of the E-lance Economy. Harvard Business Review, September – October 1998, 76 (5), 144-152.

Malone, T. W. Is "Empowerment" just a Fad? Control, Decision-making, and Information Technology. Sloan Management Review, 1997, 38 (2), 23-35.

Wyner, G. M., & Malone, T. W. Cowboys or Commanders: Does Information Technology Lead to Decentralization? Proceedings of the International Conference on Information Systems, Columbus, OH, December 15-18, 1996.

Brynjolfsson, E., Malone, T. W., Gurbaxani, V., & Kambil, A. Does information technology lead to smaller firms? Management Science, 1994, 40 (12), 1628-1644.

Malone, T. W., Yates, J., & Benjamin, R. I. Electronic markets and electronic hierarchies, Communications of the ACM, 1987, 30, 484-497.

Coordination theory and organizational modeling

Malone, T. W., Crowston, K. G., & Herman, G. (Eds.)  Organizing Business Knowledge:  The MIT Process Handbook.  Cambridge, MA:  MIT Press, 2003.

Olson, G. M., Malone, T. W., and Smith, J. B. (Eds.) Coordination Theory and Collaboration Technology.  Mahwah, NJ:  Erlbaum, 2001.

Malone, T. W., Crowston, K. G., Lee, J., Pentland, B., Dellarocas, C., Wyner, G., Quimby, J., Osborn, C. S., Bernstein, A., Herman, G., Klein, M., & O’Donnell, E. Tools for inventing organizations: Toward a handbook of organizational processes. Management Science, 1999, 45, 3 (March), 425-443.

Malone, T. W. & Crowston, K. The interdisciplinary study of coordination. ACM Computing Surveys, 1994 (March), 26 (1), 87-119.

Malone, T.W., & Smith, S. A. Modeling the performance of organizational structures, Operations Research, May-June, 1988, 36, 421-436. 

Malone, T. W. Modeling coordination in organizations and markets, Management Science, 1987, 33, 1317-1332. 

Computer-supported cooperative work and human-computer interaction

Malone, T. W., Lai, K. Y., & Fry, C. Experiments with Oval: A radically tailorable tool for cooperative work. ACM Transactions on Information Systems, 1995, 13 , 2 (April), 177-205.

Lai, K.Y., Malone, T.W. & Yu, K.C. Object Lens: A 'spreadsheet' for cooperative work. ACM Transactions on Office Information Systems, October 1988, 6, 332-353. 

Malone, T. W., Grant, K. R., Lai, K. Y., Rao, R. & Rosenblitt, D. A. Semi-structured messages are surprisingly useful for computer-supported coordination, ACM Transactions on Office Information Systems, 1987, 5, 115-131.

Malone, T. W., Grant, K. R., Turbak, F. A., Brobst, S. A., & Cohen, M. D. Intelligent information sharing systems, Communications of the ACM, 1987, 30, 390-402.

Malone, T.W. How do people organize their desks? Implications for designing office information systems, ACM Transactions on Office Information Systems, 1983, 1, 99-112.

Computer games (“gamification”)

Malone, T. W.  What makes things fun to learn? A study of intrinsically motivating computer games. Xerox Palo Alto Research Center Technical Report No. CIS-7 (SSL-80-11), Palo Alto, California, August, 1980.  

Malone, T.W. Toward a theory of intrinsically motivating instruction, Cognitive Science, 1981, 4, 333-370 (Reprinted in D.F.Walker and R.D. Hess (eds.) Instructional Software, Wadsworth Publishing Co., 1984). 

Malone, T.W. What makes computer games fun?  Byte, 1981, 6, 258-277 (Reprinted in Computers in Education (U.K.), 1982, 4, 14-21; and in D. Peterson (Ed.), Intelligent Schoolhouse. Reston, VA: Reston Publishing Co. (Prentice-Hall), 1984. Abbreviated version reprinted as: Guidelines for designing educational computer programs, Childhood Education, 1983, 59, 241-247.)

Malone, T.W.  Heuristics for designing enjoyable user interfaces: Lessons from computer games.  Proceedings of the ACM and National Bureau of Standards Conference on Human Factors in Computer Systems, Gaithersburg, Maryland, March 15-17, 1982. 

Malone, T. W.  What makes things fun to learn? Heuristics for designing instructional computer gamesProceedings of the 3rd ACM SIGSMALL symposium, Palo Alto, California, Pages: 162 - 169, 1980.

Malone, T.W.  Heuristics for designing enjoyable user interfaces: Lessons from computer games.  In J.C. Thomas and M.L. Schneider (Rds.), Human Factors in Computer Systems.  Norwood, N.J.: Ablex, 1984, pp. 1-12.

Malone, T.W. & Lepper, M.R.  Making learning fun: A taxonomy of intrinsic motivations for learning.  In R.E. Snow and M.J. Farr (Eds.), Aptitude, Learning and Instruction III: Conative and Affective Process Analyses.  Hillsdale, N.J.: Erlbaum, 1987.

Lepper, M.R. & Malone, T.W.  Intrinsic motivation and instructional effectiveness in computer-based education.  In R.E. Snow and M. J. Farr (Eds.), Aptitude, Learning and Instruction III:  Conative and Affective Process Analyses. Hillsdale, N.J.: Erlbaum, 1987.


See complete list of all publications

Last updated: January 20, 2015