Scientific Models of Collective Intelligence

Work in this area seeks to develop models and frameworks to help understand, predict, and improve the performance of groups.

Highlights include:

Ontology of collective intelligence

A color wheel showing work activities suited to AI capabilities.

This project seeks to organize different types of tasks into “family trees” of increasingly specialized task types. This has the potential to provide a great economy of effort by automatically predicting which properties are similar for tasks in the same family, such as AI applicability or the suitability of potential alternative process designs.  As a major step toward applying this approach, we have completed systematically classifying 20,000+ tasks performed in the U.S. economy from the U.S. Department of Labor’s O*NET database and have also used this framework to create a compelling graphical display of where AI is being used today. In coming years, we expect to use this ontology to create software applications that can help predict where AI will be used, foretell changes in skills needed in AI-enabled workplaces, and design novel work processes that take advantage of AI. 

This project draws on prior research on business process design as well as current work on Supermind Ideator and the Supermind Design methodology. 

Selected resources

A multi-dimensional design space for group processes

A series of charts depicting AI progression

This framework uses techniques from AI to guide the design and analysis of large suites of experiments based on multi-dimensional characterizations of different tasks. This helps, for example, to integrate ostensibly “contradictory” findings from prior studies, identify contingencies for theories, and efficiently sample tasks for future experiments. 

Selected resources

Mathematical models of group processes

A series of mathematical models
This body of work focuses on using mathematical models to illuminate a broad range of group processes. For example: (a) we created a simple mathematical model that shows how the accuracy of group decisions depends in surprisingly complex ways on both the accuracy of individual judgements and on social influences; (b) we created a model that shows surprising similarities in how regulatory costs grow with size in systems ranging from cells to societies, and (c) we created a model that illuminates how administrative bloat in human organizations results from the interplay between process creation and process removal.

Selected resources