Thomas W. Malone

Thomas W. Malone is the Patrick J. McGovern Professor of Management at the MIT Sloan School of Management and the founding director of the MIT Center for Collective Intelligence.  At MIT, he is also a Professor of Information Technology and a Professor of Work and Organizational Studies. Previously, he was the founder and director of the MIT Center for Coordination Science and one of the two founding co-directors of the MIT Initiative on “Inventing the Organizations of the 21st Century.”  Professor Malone teaches classes on organizational design, information technology, and leadership, and his research focuses on how new organizations can be designed to take advantage of the possibilities provided by information technology.

For example, Professor Malone predicted, in an article published in 1987, many of the major developments in electronic business over the following 25 years, including electronic buying and selling for many kinds of products. Then, in 2004, Professor Malone summarized two decades of his research in his critically acclaimed book, The Future of Work. His newest book, Superminds, appeared in May 2018. Professor Malone has also published over 100 articles, research papers, and book chapters; he is an inventor with 11 patents; and he is the co-editor of four books.

Malone has been a cofounder of four software companies and has consulted and served as a board member for a number of other organizationsHis background includes work as a research scientist at Xerox Palo Alto Research Center (PARC), a Ph.D. from Stanford University, an honorary doctorate from the University of Zurich, and degrees in applied mathematics, engineering, and psychology.

Last updated: May 4, 2018

Short Biography
Thomas W. Malone is the Patrick J. McGovern Professor of Management at the MIT Sloan School of Management and the founding director of the MIT Center for Collective Intelligence. He was also the founding director of the MIT Center for Coordination Science and one of the two founding co-directors of the MIT Initiative on “Inventing the Organizations of the 21st Century.”  His most recent books are Superminds(2018) and The Future of Work (2004).  He has also published over 100 articles, research papers, and book chapters; been an inventor on 11 patents; co-edited four books, and been a co-founder of four software companies.

Contact Information

Prof. Thomas W. Malone
Sloan School of Management (E62-424)
100 Main Street
Massachusetts Institute of Technology
Cambridge, MA 02142

Directions to MIT Sloan School

Telephone: +1-617-253-6843
Fax: +1-781-647-4536
Email: malone@mit.edu

Assistant: Elizabeth McFall
Telephone: +1-617-253-7273
Email: mcfall@mit.edu

Audio & Video

Video Presentations

See more
Forbes BrandVoice, How Collective Intelligence Can Empower Workers and Develop Leaders. July 28, 2017

Southeast green, MIT Climate CoLab launches seven new contests with $10K grand prize. July 25, 2017

Discover, Engaging the Public to Tackle Climate Change. April 20, 2017

Global Envision, CoLab-oration: MIT Brings a Fresh Perspective to the Fight Against Climate Change. March 30, 2017

The Boston Globe, Open for business: companies letting workers see it all. January 17, 2017

MIT News, How online tools and open innovation can support implementation of Paris Agreement goals. November 29, 2016

MIT News, MIT Climate CoLab awards innovative climate proposals, presents $10,000 prize. October 4, 2016

American Society of Civil Engineers, Mass Transit Invention Goes Above and Beyond. September 27, 2016

The Energy Collective, White House Features Newly Launched MIT Climate CoLab Energy-Water Nexus Contest. March 25, 2016

MIT News, Crowdsourcing contest to focus on reducing campus emissions. March 10, 2016

Clean Technica, MIT Launches 10 Climate CoLab Contests. February 27, 2016

MIT News, MIT lab opens 10 contests on climate change. February 24, 2016

MIT News, Coming together on climate. February 8, 2016

Share America, Crowdsourced climate solutions shine bright at MIT lab. February 5, 2016

The Atlantic, Are Bosses Necessary? October 2015

MIT Energy Initiative, MIT Climate CoLab announces 32 winning climate strategies. September 28, 2015

MIT Spectrum, Crowdsourcing Global Climate Strategies. Fall 2015

The Boston Globe, To address climate change, MIT lab seeks the wisdom of crowds, May 11, 2015

The Weather Channel, Thomas W. Malone discusses the Climate CoLab, April 9, 2015

NPR On Point, Building a Smarter Team, January 27, 2015

The Atlantic, The Secret to Smart Groups: It’s Women, January 18, 2015

The New  York Times, Sunday Review, Why Some Teams Are Smarter Than Others, January 16, 2015

The Economist, There’s an app for that, January 3, 2015

ft.com, Financial Times Business Education, Empathy can thrive in an online world, December 18, 2014

MIT News, MIT conference celebrates climate change innovators, November 26, 2014

PRI’s The World, An MIT project crowdsources local solutions in the fight against climate change, November 25, 2014

MIT News, 3 Questions: Thomas Malone on the Climate CoLab’s progress, November 13, 2014

Fortune, Women make groups smarter, September 18, 2014

Sustainable Brands, Crowdsourcing solutions for global problems with Climate CoLab, September 16, 2014

IEEE Spectrum, Thomas Malone discusses how technology may redefine work, June 2014

Grist, Climate CoLab thinks you could be the one to fix global warming, May 28, 2014

Strategy and Business, Thomas Malone on Building Smarter Teams (article), (Podcast), May 12, 2014

Discovery News, Contests Harness Crowd Smarts to Tackle Climate Change, May 6, 2014

Popular Science, Why MIT Thinks You (Yes, You!) can Solve Climate Change, May 2, 2014

The Guardian, Crowdsourcing climate change, one contest at a time, April 2014

PBS NOVA Next, How Millions of People Can Help Solve Climate Change, January 2014

thepsychreport, MIT Crowdsources the Next Great (free) IQ Test, January 2014

Thomas W. Malone speaks at IBM Cognitive Systems Colloquium, October 2, 2013, (video of this talk)

Think Progress, Citizen Science: How A Facebook Game Could Help Us Tackle Climate Change, October 2013

Thomas W. Malone, interview, Exploring Humanity’s Evolving ‘Global Brain‘, Dot Earth, The New York Times, December 3, 2012

Thomas W. Malone, Collective Intelligence, A conversation with Thomas W. Malone, Edge.org, November 21, 2012

Dalai Lama discusses global problems with Sloan professors, Thomas W. Malone, Deborah Ancona, John Sterman, MIT Sloan newsroom, Oct 17, 2012

Thomas W. Malone, panel discussion, MIT with the Dalai Lama, MITnews, Oct 16, 2012

The Dalai Lama visits MIT, full video of the conference, Oct 15, 2012

Thomas W. Malone, video interview, Putting collective intelligence to work on a global threat, The Globe and Mail, Sept 4, 2012

CCI research featured in Doonesbury comic strip

Thomas W. Malone receives honorary doctorate from University of Zurich, May 2012

Climate Colab in NSF Highlights, Online Citizen Collaboration Provides Climate Solutions, June 5, 2012

Thomas W. Malone, Collective Intelligence 2012, MIT Sloan Experts blog, Apr 2012

Thomas W. Malone quoted in Boston Globe, April 3, 2012

Thomas W. Malone, MIT conference focuses on ‘collective intelligence’, Boston Herald, April 3, 2012

Thomas W. Malone, Collective Intelligence 2012, BusinessWire.com, April 2, 2012

Thomas W. Malone, Climate CoLab, Collective intelligence to address climate change – finalists chosen in world-wide contest, MIT Sloan Experts Blog, Nov 1, 2011

Thomas W. Malone quoted in Scientific American blog, Can Collective Intelligence Provide Answers to Climate Change Questions?, October 28, 2011

Thomas W. Malone quoted in the New York Times, Government Aims to Build a ‘Data Eye in the Sky’, October 10, 2011

Thomas W. Malone quoted in The Economist, Angst for the educated, September 3, 2011

Thomas W. Malone, Solving Climate Change with Crowdsourcing, MIT Sloan Experts Blog, Feb 6, 2011

CCI research reported in Science magazine is featured in over 30 media publications around the world

Group IQ -Ideas section, Boston Globe article on measuring collective intelligence, December 19, 2010

Article on Climate CoLab appears in Dot Earth, New York Times climate blog, October , 25, 2010

CCI research on measuring collective intelligence published in Science magazine, September 30, 2010.

Malone, Thomas W., as quoted in AmericaWay magazine, A Cublicle of Your Own, September 2010

Thomas W. Malone, How smart is Collective Intelligence?; interview on the Australian Broadcasting Network program, FutureTense, May 6, 2010

Thomas W. Malone as quoted in ON magazine, Number 1, 2010

Thomas W. Malone, Swarm in Here….or Is It Just Me?, SETI Institute, radio interview, June 21, 2010

Thomas W. Malone, Collective Brainpower, MIT Spectrum, Summer 2010

Malone, Thomas W., Davos 2010 – IdeasLab with MIT, YouTube presentation.

Malone, Thomas W., MIT news, At Davos, MIT faculty discuss the nature of intelligence, January 28, 2010.

Maloine, Thomas W., quoted in the Boston Globe, The end of the office… and the future of work, January 17, 2010.

Climate Collaboratorium featured in MITei, Harnessing the world’s collective intelligence to deal with climate change, Dec 9, 2009.

Thomas W. Malone quoted in The Economist, Opinion section, August 27, 2009, The world according to Chambers

Lohr, Steve. The Crowd Is Wise (When It’s Focused) ,New York Times, Business and Technology, unboxed, July 19, 2009.

Thomas W. Malone as quoted in New York Times small business section, June 24, 2009, How to enlist a global work force of freelancers

Thomas W. Malone quotedin Chris Anderson article, The New New Economy: More Startups, Fewer Giants, Infinite Opportunity. Wired Magazine: 17.06, May 22, 2009.

Thomas W. Malone interview on GreenBiz.com, May 5, 2009, Can Collective Intelligence Save the Planet?

Selected Publications

Books

Malone, T. W. Superminds: The surprising power of people and computers thinking together. New York: Little Brown, 2018.

Malone, T. W., and Bernstein, M. S. (Eds.), Handbook of Collective Intelligence. Cambridge, MA: MIT Press, 2015.

Malone, T. W. The Future of Work: How the New Order of Business Will Shape Your Organization, Your Management Style, and Your Life. Boston, MA: Harvard Business School Press, 2004.

Articles

Awad, E., Bonnefon, J., Caminada, M., Malone, T., & Rahwan, I. (2017) Experimental assessment of aggregation principles in argumentation-enabled collective intelligence.  ACM Transactions on Internet Technology, 17, 3, 1-21.

Woolley, A. W., Aggarwal, I., and Malone, T. W., Collective intelligence in teams and organizations. In T. W. Malone and M. S. Bernstein (Eds.), Handbook of Collective Intelligence. Cambridge, MA: MIT Press, 2015.

Woolley, A. W., Aggarwal, I., and Malone, T. W. (2015). Collective intelligence and group performance. Current Directions in Psychological Science. 24 (6), 420-424.

Woolley, A., Malone, T. W., & Chabris, C. F. Why some teams are smarter than others. New York Times, January 18, 2015, p. SR5

Malone, T. W. (Interviewed by Henner Gimpel), Interview with Thomas W. Malone on “Collective Intelligence, Climate Change, and the Future of Work.” Business & Information Systems Engineering, August 2015, 57 (4), 275-278.

Malone, T. W., Laubacher, R., & Fisher, F. How millions of people can help solve climate change. Nova Next website (PBS.org), January 15, 2014.).

Engel, D., Woolley, A. W., Jing, L. X., Chabris, C. F., & Malone, T. W. (2014) Reading the mind in the eyes or reading between the lines? Theory of Mind predicts effective collaboration equally well online and face-to-face. PLOS One 9(12). doi: 10.1371/journal.pone.0115212.

Bernstein, A., Klein, M., & Malone, T. W.  Programming the global brainCommunications of the ACM, May 2012, 55 (5): 41-43.

Thomas W. Malone, Robert J. Laubacher, Tammy Johns, The Big Idea: The Age of Hyperspecialization, Harvard Business Review, 89 (7/8): 56-65, July/August 2011.

Thomas W. Malone; Anita Williams Woolley, Defend Your Research: What Makes a Team Smarter? More Women, Harvard Business Review, 89 (6): 32-33, June 2011.

Wigand, R.  20 years of research in electronic markets and networked business:  An interview with Thomas Malone.  Electronic Markets (2011) 21: 5-17.

Woolley, A.W., Chabris, C.F., Pentland, A., Hashmi, N., & Malone, T.W. Evidence for a Collective Intelligence Factor in the Performance of Human Groups September 30, 2010 (10.1126/science.1193147).

Malone, T.W., Laubacher, R., & Dellarocas, C., The Collective Intelligence Genome, Sloan Management Review, Spring 2010, 5, 3, 21-31 (Reprint No. 51303).

Reeves, B., Malone, T. W., & O’Driscoll, T. 2008, Leadership’s Online Labs, Harvard Business Review, 86 (5): 58-67.

Malone, T. W. & Klein, M. Harnessing collective intelligence to address global climate change (Invited Lead Essay). Innovations: Technology|Governance|Globalization, Summer 2007, 2, (3), 15-26.

Ancona, D., Malone, T. W., Orlikowski, W. J., & Senge, P. M. In praise of the incomplete leader. Harvard Business Review, February 2007, 85 (2), 92-100.

Malone, T. W. Bringing the market inside. Harvard Business Review, April 2004, 82 (4), 106-114. (Reprinted in Chinese in Harvard Business Review China, July 2006).

Malone, T. W. Competing in the marketplace for values. Leader to Leader, Summer 2004, 33, pp. 53-58. (Excerpt reprinted in Science and Theology News, June 2005, 5, 10, p. 5).

Conference Proceedings

Kim, Y. J., Engel, D., Woolley, A. W., Lin, J. Y., McArthur, N., & Malone, T. W. What makes a strong team? Using collective intelligence to predict performance of teams in League of LegendsProceedings of the ACM Conference on Computer-Supported Cooperative Work and Social Computing, Portland, OR, February 25 – March 1, 2017.

Malone, T. W., Nickerson, J. V., Laubacher, R. J., Fisher, L. H., de Boer, P., Han, Y., Towne, W. B.  Putting the pieces back together again:  Contest webs for large-scale problem solving.  Proceedings of the ACM Conference on Computer-Supported Cooperative Work and Social Computing, Portland, OR, February 25 – March 1, 2017.

Aggarwal, I., Woolley, A.W., Chabris, C.F., & Malone, T.W. (2015). Cognitive Diversity, Collective Intelligence and Learning in Teams. Paper presentation at the 2015 European Academy of Management Conference, Warsaw, Poland, June 17-20, 2015 (Nominated for Best paper in OB track).

Aggarwal, I., Woolley, A. W., Chabris, C. F., and Malone, T. W. Cognitive diversity, collective intelligence, and learning in teams. Proceedings of Collective Intelligence 2015, Santa Clara, CA, June 2, 2015.

Duhaime, E., Olson, G. M., and Malone, T. W. Broad participation in collective problem solving can influence participants and lead to better solutions: Evidence from the MIT Climate CoLab. Proceedings of Collective Intelligence 2015, Santa Clara, CA, June 2, 2015.

Kim, Y. J., Engel, D., Woolley, A. W., Lin, J., McArthur, N., and Malone, T. W. Work together, play smart: Collective intelligence in League of Legends teams. Proceedings of Collective Intelligence 2015, Santa Clara, CA, June 1, 2015.

Engel, D., Woolley, A. W., Aggarwal, I., Chabris, C. F., Takahashi, M., Nemoto, K., Kaiser, C., Kim, Y. J., & Malone, T. W. Collective intelligence in computer-mediated collaboration emerges in different contexts and cultures. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI 2015), Seoul, Korea, April 18-23, 2015.

Engel, D., Woolley, A. W., Jing, L. X., Chabris, C. F., & Malone, T. W. (2014) Theory of mind predicts collective intelligence. Proceedings of Collective Intelligence 2014, Cambridge, MA. (link: http://humancomputation.com/ci2014/papers/Active%20Papers%5CPaper%20106.pdf ).

Nagar, Y., & Malone, T. W. (2012).  Improving predictions with hybrid markets.  Proceedings of the American Association of Artificial Intelligence (AAAI) Fall Symposium on Machine Aggregation of Human Judgment, Arlington, VA, November 2-4, 2012 (Published in on-line proceedings as AAAI Technical Report FS-12-06, https://www.aaai.org/ocs/index.php/FSS/FSS12/paper/viewFile/5653/5870).

Nagar, Y. & Malone, T. W.  Making Business Predictions by Combining Human and Machine Intelligence in Prediction MarketsProceedings of the International Conference on Information Systems ICIS 2011, Shanghai, China, December 5, 2011.

Introne, J., Laubacher, R., Olson, G. & Malone, T. The Climate CoLab: Large Scale Model-based Collaborative PlanningProceedings of the International Conference on Collaboration Technologies and Systems(CTS 2011), Philadelphia, PA, May 23-27, 2011 (Winner of Outstanding Paper Award).

 

Other Selected Publications

Information Technology and Organizing Work

Malone, T. W., Laubacher, R. J., & Scott Morton, M. S. (Eds.)  Inventing the Organizations of the 21st Century.  Cambridge, MA:  MIT Press, 2003.

Malone, T. W. & Laubacher, R. J. The Dawn of the E-lance Economy. Harvard Business Review, September – October 1998, 76 (5), 144-152.

Malone, T. W. Is “Empowerment” just a Fad? Control, Decision-making, and Information Technology. Sloan Management Review, 1997, 38 (2), 23-35.

Wyner, G. M., & Malone, T. W. Cowboys or Commanders: Does Information Technology Lead to Decentralization? Proceedings of the International Conference on Information Systems, Columbus, OH, December 15-18, 1996.

Brynjolfsson, E., Malone, T. W., Gurbaxani, V., & Kambil, A. Does information technology lead to smaller firms? Management Science, 1994, 40 (12), 1628-1644.

Malone, T. W., Yates, J., & Benjamin, R. I. Electronic markets and electronic hierarchies, Communications of the ACM, 1987, 30, 484-497.

Coordination theory and organizational modeling

Malone, T. W., Crowston, K. G., & Herman, G. (Eds.)  Organizing Business Knowledge:  The MIT Process Handbook.  Cambridge, MA:  MIT Press, 2003.

Olson, G. M., Malone, T. W., and Smith, J. B. (Eds.) Coordination Theory and Collaboration Technology.  Mahwah, NJ:  Erlbaum, 2001.

Malone, T. W., Crowston, K. G., Lee, J., Pentland, B., Dellarocas, C., Wyner, G., Quimby, J., Osborn, C. S., Bernstein, A., Herman, G., Klein, M., & O’Donnell, E. Tools for inventing organizations: Toward a handbook of organizational processes. Management Science, 1999, 45, 3 (March), 425-443.

Malone, T. W. & Crowston, K. The interdisciplinary study of coordination. ACM Computing Surveys, 1994 (March), 26 (1), 87-119.

Malone, T.W., & Smith, S. A. Modeling the performance of organizational structures, Operations Research, May-June, 1988, 36, 421-436.

Malone, T. W. Modeling coordination in organizations and markets, Management Science, 1987, 33, 1317-1332.

Computer-supported cooperative work and human-computer interaction

Malone, T. W., Lai, K. Y., & Fry, C. Experiments with Oval: A radically tailorable tool for cooperative work. ACM Transactions on Information Systems, 1995, 13 , 2 (April), 177-205.

Lai, K.Y., Malone, T.W. & Yu, K.C. Object Lens: A ‘spreadsheet’ for cooperative work. ACM Transactions on Office Information Systems, October 1988, 6, 332-353.

Malone, T. W., Grant, K. R., Lai, K. Y., Rao, R. & Rosenblitt, D. A. Semi-structured messages are surprisingly useful for computer-supported coordination, ACM Transactions on Office Information Systems, 1987, 5, 115-131.

Malone, T. W., Grant, K. R., Turbak, F. A., Brobst, S. A., & Cohen, M. D. Intelligent information sharing systems, Communications of the ACM, 1987, 30, 390-402.

Malone, T.W. How do people organize their desks? Implications for designing office information systems, ACM Transactions on Office Information Systems, 1983, 1, 99-112.

Computer games (“gamification”)

Malone, T. W.  What makes things fun to learn? A study of intrinsically motivating computer games. Xerox Palo Alto Research Center Technical Report No. CIS-7 (SSL-80-11), Palo Alto, California, August, 1980.

Malone, T.W. Toward a theory of intrinsically motivating instruction, Cognitive Science, 1981, 4, 333-370 (Reprinted in D.F.Walker and R.D. Hess (eds.) Instructional Software, Wadsworth Publishing Co., 1984).

Malone, T.W. What makes computer games fun?  Byte, 1981, 6, 258-277 (Reprinted in Computers in Education (U.K.), 1982, 4, 14-21; and in D. Peterson (Ed.), Intelligent Schoolhouse. Reston, VA: Reston Publishing Co. (Prentice-Hall), 1984. Abbreviated version reprinted as: Guidelines for designing educational computer programs, Childhood Education, 1983, 59, 241-247.)

Malone, T.W.  Heuristics for designing enjoyable user interfaces: Lessons from computer games.  Proceedings of the ACM and National Bureau of Standards Conference on Human Factors in Computer Systems, Gaithersburg, Maryland, March 15-17, 1982.

Malone, T. W.  What makes things fun to learn? Heuristics for designing instructional computer gamesProceedings of the 3rd ACM SIGSMALL symposium, Palo Alto, California, Pages: 162 – 169, 1980.

Malone, T.W.  Heuristics for designing enjoyable user interfaces: Lessons from computer games.  In J.C. Thomas and M.L. Schneider (Rds.), Human Factors in Computer Systems.  Norwood, N.J.: Ablex, 1984, pp. 1-12.

Malone, T.W. & Lepper, M.R.  Making learning fun: A taxonomy of intrinsic motivations for learning.  In R.E. Snow and M.J. Farr (Eds.), Aptitude, Learning and Instruction III: Conative and Affective Process Analyses.  Hillsdale, N.J.: Erlbaum, 1987.

Lepper, M.R. & Malone, T.W.  Intrinsic motivation and instructional effectiveness in computer-based education.  In R.E. Snow and M. J. Farr (Eds.), Aptitude, Learning and Instruction III:  Conative and Affective Process Analyses. Hillsdale, N.J.: Erlbaum, 1987.

Complete list of all publications
Malone, T. W.  Superminds:  The surprising power of people and computers thinking together. New York: Little Brown, 2018.

 

Malone, T. W., and Bernstein, M. S. (Eds.)  Handbook of Collective Intelligence. Cambridge, MA:  MIT Press, 2015.  (Named an “Outstanding Academic Title” for 2016 by Choice magazine)

 

Malone, T. W.  The Future of Work:  How the New Order of Business Will Shape Your Organization, Your Management Style, and Your Life.  Boston, MA: Harvard Business School Press, 2004 (Translated into Japanese, Chinese, Spanish, Korean, Portuguese, and Russian. Favorably reviewed by USA Today, Financial Times, Fortune.com, The Economist, Boston Globe, and others).

 

Malone, T. W., Crowston, K. G., & Herman, G. (Eds.)  Organizing Business Knowledge:  The MIT Process Handbook. Cambridge, MA:  MIT Press, 2003.

 

Malone, T. W., Laubacher, R. J., & Scott Morton, M. S. (Eds.)  Inventing the Organizations of the 21stCentury.  Cambridge, MA:  MIT Press, 2003.

 

Olson, G. M., Malone, T. W., and Smith, J. B. (Eds.) Coordination Theory and Collaboration Technology. Mahwah, NJ:  Erlbaum, 2001.

 

Patents

 

Dellarocas, C., & Malone, T.W.  Computer system and computer implemented process for representing software system descriptions and for generating executable computer programs and computer system configurations from software system descriptions.  US Patent Nos: 6,370,681 (April 9, 2002); 7,017,146 (March 21, 2006). Canadian Patent No. 2,249,386 (June 27, 2003).

 

Malone, T.W., Crowston, K., Lee, J., Pentland, B., & Dellarocas, C. Computer handbook of processes.  US Patent No. 6,070,163 (May 30, 2000).  US Patent No. 6,349,298 (February 19, 2002).

 

Malone, T.W., Crowston, K., Lee, J., Pentland, B., & Dellarocas, C. A computerized handbook of processes.  European Patent No. 0692113 (October 14, 1998).  Canadian Patent No. 2,156,917 (April 22, 2003).

 

Malone, T.W., Crowston, K., Lee, J., Pentland, B., & Dellarocas, C. Computer system for displaying representations of processes.  US Patent No. 5,819,270 (October 6, 1998).

 

Malone, T.W., Lai, K.Y., Yu, K. C., & Berenson, R. W. Object-oriented computer user interface. US Patent Nos:  5,727,175 (March 10, 1998); 5,790,116 (August 4, 1998); 5,794,001 (August 11, 1998); 5,900,870 (May 4, 1999).

Refereed journal articles

 

Awad, E., Bonnefon, J., Caminada, M., Malone, T., & Rahwan, I. (2017) Experimental assessment of aggregation principles in argumentation-enabled collective intelligence.  ACM Transactions on Internet Technology, 17, 3, 1-21.

 

Woolley, A. W., Aggarwal, I., and Malone, T. W. (2015).  Collective intelligence and group performance.  Current Directions in Psychological Science.  24(6), 420-424.

 

Engel, D., Woolley, A. W., Jing, L. X., Chabris, C. F., & Malone, T. W. (2014) Reading the mind in the eyes or reading between the lines? Theory of Mind predicts effective collaboration equally well online and face-to-face.  PLOS One9(12). doi: 10.1371/journal.pone.0115212.

 

Introne, J., Laubacher, R., Malone, T.  ROMA: A framework to enable open development methodologies in climate change assessment modeling. IEEE Software, 2011, 28(6): 56-61.

 

Hines, James H., Thomas W. Malone, Paulo Gonçalves, George Herman, John Quimby, Mary Murphy-Hoye, James Rice, James Patten, and Hiroshi Ishii, Construction by Replacement:  A new approach to simulation modeling.  System Dynamics Review, 2011, 27, 1, 64-90; published online 28 July 2010 [DOI:  10.1002/sdr.437].

 

Woolley, A. W., Chabris, C. F., Pentland, A., Hashmi, N., & Malone, T. W.  Evidence for a collective intelligence factor in the performance of human groups, Science, 29 October 2010, 330 (6004), 686-688; Published online 30 September 2010 [DOI: 10.1126/science.1193147].

 

Malone, T. W., Crowston, K. G., Lee, J., Pentland, B., Dellarocas, C., Wyner, G., Quimby, J., Osborn, C. S., Bernstein, A., Herman, G., Klein, M., & O’Donnell, E.  Tools for inventing organizations: Toward a handbook of organizational processes.  Management Science, 1999, 45, 3 (March), 425-443 (Reprinted in:  Malone, T. W., Crowston, K. G., & Herman, G. (Eds.)  Organizing Business Knowledge:  The MIT Process Handbook.  Cambridge, MA:  MIT Press, 2003.  Malone, T. W., Laubacher, R. J., & Scott Morton, M. S. (Eds.)  Inventing the Organizations of the 21stCentury.  Cambridge, MA:  MIT Press, 2003).

 

Malone, T. W.  Is “Empowerment” just a Fad? Control, Decision-making, and Information Technology. Sloan Management Review, 1997,38(2), 23-35.  (Reprinted in Malone, T. W., Laubacher, R. J., & Scott Morton, M. S. (Eds.)  Inventing the Organizations of the 21stCentury.  Cambridge, MA:  MIT Press, 2003.  Excerpt reprinted in BT Technology Journal,1999, 17, 4 (October), 141-144).

 

Malone, T. W., Lai, K. Y., & Fry, C.  Experiments with Oval:  A radically tailorable tool for cooperative work.  ACM Transactions on Information Systems, 1995, 13, 2 (April), 177-205.

 

Brynjolfsson, E., Malone, T. W., Gurbaxani, V., & Kambil, A.  Does information technology lead to smaller firms? Management Science, 1994, 40 (12), 1628-1644.

 

Malone, T. W. & Crowston, K.  The interdisciplinary study of coordination. ACM Computing Surveys, 1994 (March), 26(1), 87-119 (Reprinted in:  G. M. Olson, T. W. Malone, and J. B. Smith (Eds.) Coordination Theory and Collaboration Technology.  Mahwah, NJ: Erlbaum, 2001; Malone, T. W., Crowston, K. G., & Herman, G. (Eds.)  Organizing Business Knowledge:  The MIT Process Handbook.  Cambridge, MA:  MIT Press, 2003).

 

Olson, J., Card, S. K., Landauer, T. K., Olson, G. M., Malone, T., & Leggett, J.  Computer Supported Collaborative Work:  Research Issues for the 90s, Behavior and Information Technology, 1993, 12(2), 115-129.

 

Lee, J., & Malone, T. W., Partially Shared Views:  A scheme for communicating among groups that use different type hierarchies, ACM Transactions on Information Systems, 1990, 8, 1-26.

 

Lai, K.Y., Malone, T.W. & Yu, K.C. Object Lens: A ‘spreadsheet’ for cooperative work. ACM Transactions on Office Information Systems, October 1988, 6, 332-353.  (Reprinted in D. Marca & G. Bock (Eds.) Groupware:  Software for Computer-Supported Cooperative Work, Los Alamitos, CA:  IEEE Computer Society Press, 1992.  Also reprinted in R. M. Baecker (Ed.), Readings in Groupware and Computer Supported Cooperative Work, San Mateo, CA:  Morgan Kaufmann Publishers, 1993).

 

Malone, T.W., & Smith, S. A. Modeling the performance of organizational structures, Operations Research, May-June, 1988, 36,421-436.

 

Crowston, K., Malone, T. W., & Lin, F. Cognitive science and organizational design: A case study of computer conferencing, Human-Computer Interaction, 1987, 3, 59-85 (Reprinted in I. Greif (Ed.), Computer Supported Cooperative Work, Los Altos, CA: Morgan Kaufmann Publishers, 1988).

 

Malone, T. W. Modeling coordination in organizations and markets, Management Science, 1987, 33, 1317-1332. (Reprinted in A.H. Bond, & L. Gasser (Eds.), Readings in Distributed Artificial Intelligence, San Mateo, CA: Morgan Kaufman Publishers, 1988).

 

Malone, T. W., Grant, K. R., Lai, K. Y., Rao, R. & Rosenblitt, D. A. Semi-structured messages are surprisingly useful for computer-supported coordination, ACM Transactions on Office Information Systems, 1987, 5,115-131 (Reprinted in I. Greif (Ed.),Computer Supported Cooperative Work, Los Altos, CA: Morgan Kaufmann Publishers, 1988).

 

Malone, T. W., Yates, J., & Benjamin, R. I. Electronic markets and electronic hierarchies, Communications of the ACM, 1987, 30, 484-497 (Reprinted in:  I. Greif (Ed.), Computer Supported Cooperative Work, Los Altos, CA: Morgan Kaufmann Publishers, 1988.  Also reprinted in T. J. Allen & M. S. Scott Morton (Eds.), Information Technology and the Corporation of the 1990s, New York: Oxford University Press, 1994.  Excerpt reprinted in M. Stefik, Internet Dreams, Cambridge, MA:  MIT Press, 1996).

 

Malone, T. W., Grant, K. R., Turbak, F. A., Brobst, S. A., & Cohen, M. D. Intelligent information sharing systems, Communications of the ACM, 1987, 30, 390-402.

 

Luconi, F.L., Malone, T.W. and Scott Morton, M.S. Expert systems: The next challenge for management, Sloan Management Review, 1986 (Summer), 3-14.  (Reprinted in J. F. Rockart & C. V. Bullen (Eds.), The Rise of Managerial Computing, Homewood, IL: Dow Jones-Irwin, 1986.  Also reprinted in R. H. Sprague & H. J. Watson (Eds.), Decision Support Systems:  Putting Theory into Practice(Third edition), Englewood Cliffs, Prentice Hall, 1993).

 

Malone, T.W. How do people organize their desks? Implications for designing office information systems, ACM Transactions on Office Information Systems, 1983, 1, 99-112.

 

Malone, T.W. Toward a theory of intrinsically motivating instruction, Cognitive Science, 1981, 4, 333-370 (Reprinted in D. F. Walker and R.D. Hess (eds.) Instructional Software, Wadsworth Publishing Co., 1984).

 

Thomas, E.A.C. and Malone, T.W. On the dynamics of two-person interactions, Psychological Review, 1979, 86, 331-360.

 

Malone, T.W., Macken, E. and Suppes, P.  Toward optimal allocation of instructional resources: Dividing computer-assisted instruction time among students, Instructional Science, 1979, 8, 107-120.

 

Malone, T.W., Suppes, P., Macken, E., Zanotti, M. and Kanerva, L. Projecting student trajectories in a computer-assisted instruction curriculum, Journal of Educational Psychology, 1979, 71, 74-84.

 

Malone, T.W. Computer simulation of two-person interactions, Behavioral Science, 1975, 20, 260-267.

 

Other articles

 

Malone, T. W. (Interviewed by Henner Gimpel), Interview with Thomas W. Malone on “Collective Intelligence, Climate Change, and the Future of Work.” Business & Information Systems Engineering, August 2015, 57(4), 275-278.

 

Woolley, A., Malone, T. W., & Chabris, C. F.  Why some teams are smarter than othersNew York Times, January 18, 2015, p. SR5.

 

Malone, T. W., Laubacher, R., & Fisher, L.  How millions of people can help solve climate change.  Nova Next website (PBS.org), January 15, 2014.

 

Introne, J., Laubacher, R., Olson, G., and Malone, T. (2013) Solving Wicked Social Problems with Socio-computational Systems. KI – Künstliche Intelligenz, February 2013, 27(1), 45-52.

 

Bernstein, A., Klein, M., & Malone, T. W. Programming the global brain.  Communications of the ACM, May 2012, 55(5): 41-43.

 

Malone, T. W.  Collective Intelligence / Interview:  New Models for Human-Machine Collaboration.  Pictures of the Future.  The Magazine for Research and Innovation, Siemens, Spring 2011, pp. 90 (Reprinted in Engine, June 2011, pp. 6-7).

 

Weill, P. Malone, T. W., Apel, T. G., The business models investors prefer, Sloan Management Review, Summer 2011, 52 (4): 17-19.

 

Malone, T., Laubacher, R., & Johns, T.  The Age of Hyperspecialization, Harvard Business Review, July-August 2011, 89(7/8): 56-65.

 

Woolley, A., & Malone, T.  Defend your research:  What makes a team smarter?  More women, Harvard Business Review, June 2011, 89 (6):  32-33.

 

Wigand, R.  20 years of research in electronic markets and networked business:  An interview with Thomas Malone.  Electronic Markets(2011) 21: 5-17.

 

Kraut, R., Maher, M. L., Olson, J., Malone, T. W., Pirolli, P., & Thomas, J. C.  Scientific Foundations: A case for technology-mediated social-participation theory (Cover feature), IEEE Computer, November 2010, 43, 11, 22-28.

 

Malone, T. W., Laubacher, R., & Dellarocas, C. The Collective Intelligence Genome, Sloan Management Review, Spring 2010, 51, 3, 21-31 (Reprint No. 51303).

 

Malone, T. W.  Looking to Wikipedia for answers.  Financial Times(FT.com), Nov 5, 2008.

 

Reeves, B., Malone, T. W., & O’Driscoll, T.  2008, Leadership’s Online Labs, Harvard Business Review, 86 (5): 58-67.

 

Malone, T. W. & Klein, M.  Harnessing collective intelligence to address global climate change (Invited Lead Essay).  Innovations:  Technology | Governance | Globalization, Summer 2007, 2 (3), 15-26.

 

Malone, T. W.  IT does not drive organizational change; it enables corporate transformation. Interview with Thomas W. Malone. (Article in Japanese) Harvard Business Review(Japan), January 2007, pp. 114-115.

 

Ancona, D., Malone, T. W., Orlikowski, W. J., & Senge, P. M.  In praise of the incomplete leader. Harvard Business Review, February 2007, 85 (2), 92-100.

 

Malone, T. W.  Smarter companies.  Microsoft Executive Circle, Summer 2004, 4, 2, p. 42.

 

Malone, T. W.  Pioneers that cultivate a new model of work. Financial Times, August 12, 2004.

 

Malone, T. W.  Competing in the marketplace for values.  Leader to Leader,Summer 2004, 33, pp. 53-58.  (Excerpt reprinted in Science and Theology News, June 2005, 5, 10, p. 5).

 

Malone, T. W.  Bringing the market inside.  Harvard Business Review, April 2004, 82(4), 106-114. (Reprinted in Chinese in Harvard Business ReviewChina, July 2006).

 

Malone, T. W. Making the decision to decentralize. Harvard Business School Working Knowledge, March 29, 2004.

 

Rosenfeld, Jill.  Free agents in the olde world (Interview with Thomas Malone), Fast Company, May 2001, p. 136.

 

Malone, T. W.  The future of e-business (Editorial).  Sloan Management Review, Fall 2001, p. 104.

 

Malone, T. W. State of the new economy / Voices / Thomas W. Malone (Interview), Fast Company, September 2000, p. 142.

 

Malone, T. W. & Laubacher, R. J.  The Rebirth of the Guild (Op ed piece). The Boston Globe, August 24, 2000, p. A17.

 

Laubacher, R. J. & Malone, T. W.  Entre dos mundos (English title: “Between two worlds”) Gestion, November – December 1999, 4, 92-103.  (Spanish translation of excerpts from the following working paper: Robert J. Laubacher, Thomas W. Malone, and the MIT Scenario Working Group. Two Scenarios for 21st Century Organizations: Shifting Networks of Small Firms or All-Encompassing “Virtual Countries”?MIT Initiative on Inventing the Organizations of the 21st Century, Working Paper No. 001, January 1997).

 

Wolken, J.  The Dawning of Opportunity:  An interview with MIT’s Thomas Malone (Cover story), Contract Professional, September 1999, 4, 1, 24-30.

 

Malone, T. W. & Laubacher, R. J.  The Dawn of the E-lance Economy.  Harvard Business Review, September – October 1998, 76(5), 144-152.  (Reprinted in:  D. Tapscott (Ed.) Creating Value in the Network Economy, Boston, MA:  Harvard Business School Press, 1999, pp. 55-67. J. Magretta (Ed.), Managing in the New Economy, Boston, MA:  Harvard Business School Press, 1999, pp. 145-157. P. O’Meara, H. D. Mehlinger, & M. Krain, Globalization and the Challenges of a New Century:  A Reader, Bloomington, IN:  Indiana University Press, 2000, pp. 289-299    Revised versions reprinted in:  Institute for Information Studies, The Promise of Global Networks(Annual Review of the Institute for Information Studies), Queenstown, MD:  The Aspen Institute / Nortel Networks, 1999, pp. 119-136.  Financial Times, March 1, 1999, Special section on “Mastering Information Management,” pp. 2-4.  Marchand, Donald A., Davenport, T. H., & Dickson, T. (Eds.)  Mastering Information Management, London: Financial Times / Prentice Hall, 2000, pp. 137-142.  Malone, T. W., Laubacher, R. J., & Scott Morton, M. S. (Eds.)  Inventing the Organizations of the 21stCentury.  Cambridge, MA:  MIT Press, 2003).

 

Lee, J. & J., Grunninger, M., Jin, Y., Malone, T., Tate, A., Yost, G., & other members of the PIF Working Group.  The Process Interchange Format and Framework.  Knowledge Engineering Review,1998, 13(1) Cambridge Univ. Press (Reprinted in:  P. Bernus, K. Mertins, G. Schmidt (Eds.) Handbook on Architectures of Information Systems.
Berlin:  Springer-Verlag, 1998 (also in Second Edition, 2006); Malone, T. W., Crowston, K. G., & Herman, G. (Eds.)  Organizing Business Knowledge:  The MIT Process Handbook.  Cambridge, MA:  MIT Press, 2003).

 

Schwartz, P.  Re-organization Man (Interview with Thomas Malone).  Wired,July 1998, 134-135.

 

Malone, T. (Interview).  Free on the Range:  Tom Malone on the implications of the digital age.  IEEE Internet Computing, May/June 1997, 1(3), 8-20.

 

Malone, T. W., Scott Morton, M. S., & Halperin, R. R.  Organizing for the 21st Century.  Strategy & Leadership, 1996, 24, 4 (July/August), 7-10.

 

Malone, T. W.  Foreword for D. Coleman & R. Khanna (Eds.), Groupware:  Technology and Applications, Upper Saddle River, NJ: Prentice Hall, 1995, xix-xx.

 

Malone, T. W.  Invited commentary on article by L. Suchman entitled “Do Categories Have Politics?” Computer Supported Cooperative Work(CSCW), 1995, 3, 37-38. (Reprinted in B. Friedman (Ed.), Designing Computers for People–Human Values and the Design of Computer Technology. New York:  Cambridge University Press, in press).

 

Bernstein, A., Dellarocas, C., Malone, T. W., & Quimby, J.  Software tools for a Process Handbook.  IEEE Bulletin on Data Engineering, 1995, 18, 1 (March), 41-47.

 

Berndt, E. R. & Malone, T.W.  Information technology and the productivity paradox:  Getting the questions right (Guest editors’ introduction to special issue).  Economics of Innovation and New Technologies, 3(3-4), 1995, 177-182.

 

Malone, T. and Streitz, N.  Guest Editorial (for Special Issue on Computer-Supported Cooperative Work), ACM Transactions on Information Systems, 11(4) (October), 1993, 319.

 

Malone, Thomas W., and Rockart John F.  Computers, networks, and the corporation, Scientific American, 1991, 265, 3 (Sept.), 128-136.  (Reprinted in Proceedings of the GroupWare ’92 conference,San Jose, CA, August 3, 1992.  Reprinted in P. Lloyd (Ed.), Groupware in the 21st Century, London:  Adamantine Press, 1994.  Reprinted in P. Gray & J. Jurison (Eds.),Productivity in the Office and the Factory, Danvers, Mass.:  Boyd & Fraser, 1995.  Reprinted in Kirn & O’Hare (Eds.), Cooperative Knowledge Processing, London:  Springer-Verlag, 1996).

 

Malone, T.W., Yates, J. & Benjamin, R.I. The logic of electronic markets, Harvard Business Review, May-June, 1989, 67(3), 166-169 (Reprinted in Revolution in Real Time:  Managing Information Technology in the 1990s, Harvard Business School Press, 1991).

 

Crowston, K. & Malone, T. W. Intelligent software agents.  Byte, December 1988, 267-271.

 

Malone, T.W. What makes computer games fun?  Byte, 1981, 6, 258-277 (Reprinted in Computers in Education(U.K.), 1982, 4, 14-21; and in D. Peterson (Ed.), Intelligent Schoolhouse. Reston, VA: Reston Publishing Co. (Prentice-Hall), 1984. Abbreviated version reprinted as: Guidelines for designing educational computer programs, Childhood Education, 1983, 59, 241-247).

 

 

Chapters in edited volumes (excluding reprintings of above articles)

 

Malone, T. W.  Conclusion.  In T. W. Malone and M. S. Bernstein (Eds.), Handbook of Collective Intelligence.  Cambridge, MA:  MIT Press, 2015.

 

Woolley, A. W., Aggarwal, I., and Malone, T. W., Collective intelligence in teams and organizations.  In T. W. Malone and M. S. Bernstein (Eds.), Handbook of Collective Intelligence. Cambridge, MA:  MIT Press, 2015.

 

Malone, T. W., and Bernstein, M. S., Introduction.  In T. W. Malone and M. S. Bernstein (Eds.), Handbook of Collective Intelligence.  Cambridge, MA:  MIT Press, 2015.

 

Malone, T. W.  How is the Internet changing the way we work?  Ch@nge:  19 Key Essays on How Internet is Changing our Lives.  Madrid, Spain:  BBVA, 2013. (Adapted from Chapter 1 of Malone, T. W. The Future of Work:  How the New Order of Business Will Shape Your Organization, Your Management Style, and Your Life.  Boston, MA: Harvard Business School Press, 2004.)

 

Malone, T. W.  What is collective intelligence and what will we do about it?  (Academic Preface, Edited transcript of remarks at the official launch of the MIT Center for Collective Intelligence).  In M. Tovey (Ed.), Collective Intelligence:  Creating a Prosperous World at Peace.  Oakton, VA: Earth Intelligence Network, 2008.

 

Malone, T. W. Foreword for Dresner, H. The Performance Management Revolution:  Business Results Through Insight and Action. Hoboken, NJ:  John Wiley & Sons, 2007.

 

Malone, T. W.  Foreword for Weisband, S., Ed. Leadership at a distance: Research in technologically supported work.Mahwah, NJ: Lawrence Erlbaum Associates, 2007.

 

Malone, T. W.  The Future of Work:  From “Command-and-Control” to “Coordinate-and-Cultivate”.  In R. Gandossy, E. Tucker and N. Verma (Eds.), Workforce Wake-Up Call: Your Workforce Is Changing, Are You?New York: John Wiley & Sons, 2006. (Adapted from Malone, T. W.  The Future of Work:  How the New Order of Business Will Shape Your Organization, Your Management Style, and Your Life.  Boston, MA: Harvard Business School Press, 2004.)

 

Denning, P. & Malone, T. W.  Coordination.  In D. Goldin, S. A. Smolka, P. Wegner (Eds.) Interactive Computation: The New Paradigm.  New York: Springer, 2006.

 

Malone, T. W.  The IT-Shaped Organization.  In Theresia Theurl (Ed.):
Economics of Interfirm Networks.Tuebingen, 2005. pp. 67-78.

 

Malone, T. W. & Laubacher, R. J.  Retreat of the Firm and the Rise of Guilds: The Employment Relationship in an Age of Virtual Business.  In Malone, T. W., Laubacher, R. J., & Scott Morton, M. S. (Eds.)  Inventing the Organizations of the 21stCentury.  Cambridge, MA:  MIT Press, 2003.

 

MIT 21stCentury Initiative Manifesto Working Group [includes Malone, T. W. (chair)], What do we really want?  A manifesto for organizations of the 21stcentury.  In Malone, T. W., Laubacher, R. J., & Scott Morton, M. S. (Eds.)  Inventing the Organizations of the 21stCentury. Cambridge, MA:  MIT Press, 2003

 

Robert J. Laubacher, Thomas W. Malone, and the MIT Scenario Working Group. Two Scenarios for 21st Century Organizations: Shifting Networks of Small Firms or All-Encompassing “Virtual Countries”?  In Malone, T. W., Laubacher, R. J., & Scott Morton, M. S. (Eds.)  Inventing the Organizations of the 21stCentury.  Cambridge, MA:  MIT Press, 2003.

 

Bernstein, A., Klein, M., & Malone, T. W.  The Process Recombinator:  A tool for generating new business process ideas.  In Malone, T. W., Crowston, K. G., & Herman, G. (Eds.), Organizing Business Knowledge:  The MIT Process Handbook. Cambridge, MA:  MIT Press,2003.

 

Klein, M., Herman, G.A., Lee, J., Malone, T.W., & O’Donnell, E. Inventing new business processes using a process repository.  In Malone, T. W., Crowston, K. G., & Herman, G. (Eds.), Organizing Business Knowledge: The MIT Process Handbook.Cambridge, MA:  MIT Press,2003.

 

Malone, T. W. & Herman, G. A.  What is in the Process Handbook?  An overview of its contents.  In Malone, T. W., Crowston, K. G., & Herman, G. (Eds.), Organizing Business Knowledge: The MIT Process Handbook. Cambridge, MA:  MIT Press,2003.

 

Malone, T. W. Inventing the Organizations of the Twenty-First Century: Control, Empowerment, and Information Technology.  In S. P. Bradley and R. L. Nolan (Eds.), Sense & Respond:  Capturing Value in the Network Era,Boston: Harvard Business School Press, 1998.

 

Malone, T. W., Lai, K.-Y., and Grant. K. R.  Agents for information sharing and coordination:  A history and some reflections.  In J. M. Bradshaw (Ed.) Software Agents, Cambridge, MA:  AAAI/MIT Press, 1997 (Reprinted as “Two design principles for collaboration technology: Examples of semiformal systems and radical tailorability” in G. M. Olson, T. W. Malone, and J. B. Smith (Eds.) Coordination Theory and Collaboration Technology.  Mahwah, NJ:  Erlbaum, 2001).

 

Malone, T. W., & Rockart, J. F.  How will information technology reshape organizations? Computers as coordination technology. In Bradley, S. P., Hausman, J. A., and Nolan, R. L. (Eds.), Globalization, Technology, and Competition.  Harvard Business School Press, 1993.

 

Malone, T. W., & Crowston, K.  What is coordination theory and how can it help design cooperative work systems?  In D. Marca & G. Bock (Eds.) Groupware:  Software for Computer-Supported Cooperative Work, Los Alamitos, CA:  IEEE Computer Society Press, 1992.  (Reprinted from Proceedings of the Conference on Computer-Supported Cooperative Work, Los Angeles, CA, October, 1990.  Also reprinted in R. M. Baecker (Ed.), Readings in Groupware and Computer Supported Cooperative Work, San Mateo, CA: Morgan Kaufmann Publishers, 1993).

 

Malone, T. W., & Lai, K. Y.  Toward intelligent tools for information sharing and collaboration.  In R. P. Bostrom, R. T. Watson, & S. T. Kinney (Eds.) Computer Augmented Teamwork: A Guided Tour,New York:  Van Nostrand Reinhold, 1992.

 

Malone, T. W.  Analogies between human organizations and artificial intelligence systems:  Two examples and some reflections.  In M. Masuch & M. Warglien (Eds.) Artificial Intelligence in Organization and Management Theory: Models of Distributed Activity, Amsterdam: North Holland, 1992.

 

Malone, T. W., Organizing information processing systems: Parallels between organizations and computer systems. In W. Zachary, S. Robertson, & J. Black (Eds.), Cognition, Computation, and Cooperation.  Norwood, N.J.: Ablex Publishing Corp., 1990.

 

Malone, T. W., Grant, K. R., Lai, K. Y., Rao, R., & Rosenblitt, D. A., The Information Lens: An intelligent system for information sharing and coordination.  In M. H. Olson (Ed.) Technological Support for Work Group Collaboration, Hillsdale, N. J.: Erlbaum, 1989. (Reprinted in R. M. Baecker (Ed.), Readings in Groupware and Computer Supported Cooperative Work, San Mateo, CA:  Morgan Kaufmann Publishers, 1993).

 

Crowston, K., & Malone, T. W.  Information technology and work organization.  In M. Helander (Ed.)  Handbook of Human-Computer Interaction, Amsterdam: North Holland, 1988.  (Reprinted in T. J. Allen & M. S. Scott Morton (Eds.), Information Technology and the Corporation of the 1990s, New York: Oxford University Press, 1994).

 

Malone, T. W., Fikes, R. E., Grant, K. R., & Howard, M. T. Enterprise: A market-like task scheduler for distributed computing environments.  In B. A. Huberman (Ed.), The Ecology of Computation, Amsterdam: North Holland, 1988.

 

Lepper, M.R. & Malone, T.W.  Intrinsic motivation and instructional effectiveness in computer-based education.  In R.E. Snow and M. J. Farr (Eds.), Aptitude, Learning and Instruction III:  Conative and Affective Process Analyses. Hillsdale, N.J.: Erlbaum, 1987.

 

Malone, T.W. & Lepper, M.R.  Making learning fun: A taxonomy of intrinsic motivations for learning.  In R.E. Snow and M.J. Farr (Eds.), Aptitude, Learning and Instruction III: Conative and Affective Process Analyses.  Hillsdale, N.J.: Erlbaum, 1987.

 

Malone, T.W.  Computer support for organizations: Toward an organizational science. In J. M. Carroll (Ed.), Interfacing Thought: Cognitive Aspects of Human-Computer Interaction.  Cambridge, MA: MIT Press, 1987.

 

Malone, T.W.  Heuristics for designing enjoyable user interfaces: Lessons from computer games. In J.C. Thomas and M.L. Schneider (Rds.), Human Factors in Computer Systems. Norwood, N.J.: Ablex, 1984, pp. 1-12.

 

Malone, T.W., & Levin, J.A.  Microcomputers in education:  Cognitive and social design principles.  In D.F. Walker and R.D. Hess (eds.), Instructional Software.  Belmont, CA: Wadsworth Publishing Co., 1984, pp. 20-36.

 

Conference proceedings

 

Kim, Y. J., Engel, D., Woolley, A. W., Lin, J. Y., McArthur, N., & Malone, T. W.  What makes a strong team?  Using collective intelligence to predict team performance in League of Legends.  Proceedings of the ACM Conference on Computer-Supported Cooperative Work and Social Computing, Portland, OR, February 25 – March 1, 2017.

 

Malone, T. W., Nickerson, J. V., Laubacher, R. J., Fisher, L. H., de Boer, P., Han, Y., Towne, W. B.  Putting the pieces back together again:  Contest webs for large-scale problem solving.  Proceedings of the ACM Conference on Computer-Supported Cooperative Work and Social Computing, Portland, OR, February 25 – March 1, 2017.

 

Aggarwal, I., Woolley, A.W., Chabris, C.F., & Malone, T.W. Cognitive Diversity, Collective Intelligence and Learning in Teams. Paper presentation at the 2015 European Academy of Management Conference, Warsaw, Poland, June 17 – 20, 2015. Nominated for Best paper in OB track.

 

Aggarwal, I., Woolley, A. W., Chabris, C. F., and Malone, T. W. Cognitive diversity, collective intelligence, and learning in teams.  Proceedings of Collective Intelligence2015, Santa Clara, CA, June 2, 2015.

 

Duhaime, E., Olson, G. M., and Malone, T. W.  Broad participation in collective problem solving can influence participants and lead to better solutions:  Evidence from the MIT Climate CoLab.  Proceedings of Collective Intelligence 2015, Santa Clara, CA, June 2, 2015.

 

Kim, Y. J., Engel, D., Woolley, A. W., Lin, J., McArthur, N., and Malone, T. W.  Work together, play smart:  Collective intelligence in League of Legends teams.  Proceedings of Collective Intelligence2015, Santa Clara, CA, June 1, 2015.

 

Engel, D., Woolley, A. W., Aggarwal, I., Chabris, C. F., Takahashi, M., Nemoto, K., Kaiser, C., Kim, Y. J., & Malone, T. W. (2015). Collective intelligence in computer-mediated collaboration emerges in different contexts and cultures.  Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI 2015), Seoul, Korea.

 

Engel, D., A. W. Woolley, L. X. Jing, C. F. Chabris, T. W. Malone (2014).  Theory of Mind Predicts Collective Intelligence.Proceedings of Collective Intelligence 2014, Cambridge, MA, June 11 – 12, 2014.

 

Nagar, Y., & Malone, T. W. (2012).  Improving predictions with hybrid markets.  Proceedings of the American Association of Artificial Intelligence (AAAI) Fall Symposium on Machine Aggregation of Human Judgment, Arlington, VA, November 2-4, 2012 (Published in on-line proceedings as AAAI Technical Report FS-12-06).

 

Nagar, Y. & Malone, T. W.  Making Business Predictions by Combining Human and Machine Intelligence in Prediction Markets.  Proceedings of the International Conference on Information Systems ICIS 2011, Shanghai, China, December 5, 2011.

 

Introne, J., Laubacher, R., Olson, G. & Malone, T. The Climate CoLab: Large Scale Model-based Collaborative Planning.  Proceedings of the International Conference on Collaboration Technologies and Systems(CTS 2011), Philadelphia, PA, May 23 – 27, 2011 (Winner of Outstanding Paper Award).

 

Nagar, Y. & Malone, T. W.  Combining Human and Machine Intelligence for Making Predictions.  Proceedings of the Workshop on Computational Social Science and the Wisdom of Crowds (Neural Information Processing Systems NIPS 2010 Conference), Whistler, Canada, December 10, 2010.

 

Bernstein, A., Klein, M., & Malone, T. W.  The Process Recombinator:  A tool for generating new business process ideas.  Proceedings of the International Conference on Information Systems, Charlotte, NC, December 13 – 15, 1999 (One of 5 papers nominated for Best Paper of Conference Award).

 

Wyner, G. M., & Malone, T. W.  Cowboys or Commanders:  Does Information Technology Lead to Decentralization?  Proceedings of the International Conference on Information Systems, Columbus, OH, December 15 – 18, 1996.

 

Dellarocas, C., Lee, J., Malone, T. W., Crowston, K., & Pentland, B. Using a process handbook to design organizational processes. Proceedings of the AAAI ’94 Stanford Spring Symposium on Computational Organization Design., Stanford, CA, 1994.

 

Malone, T. W., Crowston, K., Lee, J. and Pentland, B.  Tools for inventing organizations:  Toward a handbook of organizational processes.  Proceedings of the 2nd IEEE Workshop on Enabling Technologies Infrastructure for Collaborative Enterprises, Morgantown, WV, April 20 – 22, 1993.

 

Malone, T. W., Lai, K. Y., & Fry, C.  Experiments with Oval:  A radically tailorable tool for cooperative work.  Proceedings of the ACM Conference on Computer Supported Cooperative Work (CSCW ’92), Toronto, Ontario, Canada, November 1992.

 

Malone, Thomas W., and Rockart John F.  Information Technology and the New Organization, Proceedings of the Hawaii International Conference on Systems Sciences (HICSS ’92),Koloa, HI, January 9, 1992.

 

Lai, K. Y. & Malone, T. W.  Object Lens: Letting end-users create cooperative work applications (Demonstration).  Proceedings of the ACM CHI ’91 Conference on Human Factors in Computing Systems,New Orleans, LA, April 27 – May 2, 1991.

 

Malone, T. W., & Crowston, K.  What is coordination theory and how can it help design cooperative work tools?  Proceedings of the Conference on Computer-Supported Cooperative Work, Los Angeles, CA, October, 1990.  (Reprinted in D. Marca & G. Bock (Eds.) Groupware:  Software for Computer-Supported Cooperative Work, Los Alamitos, CA:  IEEE Computer Society Press, 1992.  Also reprinted in R. M. Baecker (Ed.), Readings in Groupware and Computer Supported Cooperative Work, San Mateo, CA:  Morgan Kaufmann Publishers, 1993).

 

Ackerman, Mark S., & Malone, Thomas W.  Answer Garden: A tool for growing organizational memory, Proceedings of the ACM Conference on Office Information Systems, Cambridge, MA, April 1990.

 

Malone, T.W.  MIT Center for Coordination Science (Laboratory Review) Proceedings of the ACM Conference on Human Factors in Computing Systems,Austin, Texas, April 30 – May 4, 1989.

 

Mackay, W. E., Malone, T. W., Crowston, K., Rao, R., Rosenblitt, D. & Card, S.  How do experienced Information Lens users use rules?  Proceedings of the ACM Conference on Human Factors in Computing Systems,Austin, Texas, April 30 – May 4, 1989.

 

Lai, K. Y. & Malone, T. W.  Object Lens:  A “spreadsheet” for cooperative work. Proceedings of the ACM Conference on Computer-Supported Cooperative Work, Portland, Oregon, September 26 – 28, 1988.

 

Lee, J. & Malone, T. W.  How can groups communicate when they use different languages?  Translating between partially shared type hierarchies.  Proceedings of the Conference on Office Information Systems, (Sponsored by ACM/SIGOIS), Palo Alto, CA, October 7, 1987.

 

Malone, T. W., Grant, K. R., Turbak, F. A., Lai, K. Y., Rao, R. & Rosenblitt, D. A. The Information Lens:  An intelligent system for information sharing and coordination(videotape), Continuous showing videotape program, ACM Conference on Human Factors in Computing Systems and Graphics Interfaces (CHI‚+ GI ’87), Toronto, Canada, April, 1987 (Also shown at IFIP INTERACT ’87 Conference on Human Computer Interaction, Stuttgart, Germany, September, 1987).

 

Malone, T. W., Grant, K. R., Lai, K. Y., Rao, R. & Rosenblitt, D. A. The Information Lens:  An intelligent system for information sharing and coordination, Proceedings of the 1987 NYU Symposium on Technological Support for Work Group Collaboration, New York, NY, May 21 – 22, 1987.

 

Malone, T. W., Benjamin, R. I, & Yates, J.  Electronic markets and electronic hierarchies: Effects of information technology on market structures and corporate strategies.  Proceedings of the International Conference on Information Systems, San Diego, CA, December 15 – 17, 1986.

 

Crowston, K., Malone, T. W., & Lin, F.  Cognitive science and organizational design:  A case study of computer conferencing.  Proceedings of the Conference on Computer-Supported Cooperative Work, Austin, Texas, December 3 – 5, 1986.

 

Malone, T. W., Grant, K. R., Lai, K. Y., Rao, R. & Rosenblitt, D. A. Semi-structured messages are surprisingly useful for computer-supported coordination.  Proceedings of the Conference on Computer-Supported Cooperative Work,Austin, Texas, December 3 – 5, 1986.

 

Malone, T. W., Grant, K. R., & Turbak, F. A.  The Information Lens: An intelligent system for information sharing in organizations. Proceedings of the CHI ’86 Conference on Human Factors in Computing Systems(Sponsored by ACM/SIGCHI), Boston, MA, April, 1986.

 

Brobst, S., Malone, T.W., Grant, K.  Toward Intelligent Message Routing. Proceedings of the Second International Symposium on Computer Message Systems,Washington, D.C., September 5 – 7, 1985.

 

Malone, T.W.  Designing organizational interfaces.  Proceedings of the CHI ’85 Conference on Human Factors in Computing Systems(Sponsored by ACM/SIGCHI), San Francisco, CA, April 14 – 18, 1985.

 

Malone, T.W.  What makes things fun to learn?  Proceedings of Conference on Video Games and Human Development: A Research Agenda for the 80’s,Harvard University Graduate School of Education, Cambridge, Massachusetts, May 24, 1983.

 

Tou, F.N., Williams, M.D., Fikes, R.E. Henderson, D.A., and Malone, T.W. RABBIT: An intelligent database assistant.  Proceedings of the National Conference of the American Association for Artificial Intelligence,Pittsburgh, Pennsylvania, August 18 – 20, 1982.

 

Williams, M.D., Tou, F.N., Fikes, R.E., Henderson, D.A., and Malone, T.W. RABBIT: Cognitive science in interface design.  Proceedings of the Fourth Annual Conference of the Cognitive Science Society,Ann Arbor, Michigan, August 4 – 6, 1982.

 

Malone, T.W.  How do people organize their desks?  Implications for designing office information systems.  Proceedings of the ACM Conference on Office Information Systems, Philadelphia, Pennsylvania, June 21 – 23,1982.

 

Malone, T.W.  Heuristics for designing enjoyable user interfaces: Lessons from computer games. Proceedings of the ACM and National Bureau of Standards Conference on Human Factors in Computer Systems, Gaithersburg, Maryland, March 15 – 17, 1982.

 

Malone, T.W. and Levin., J.A. (eds.)  Microcomputers in education: Cognitive and social design principles (Report of a conference), ACM SIGCUE Bulletin, 1982. (Reprinted in D.F. Walker and R.D. Hess (eds.) Instructional Software, Wadsworth Publishing Co., 1984).

 

Malone, T.W., Macken, E., and Suppes, P.  Toward optimal management of CAI: Allocating instructional time and motivating students.  Proceedings of the 1978 Conference of the Association for the Development of Computer-based Instructional Systems, Dallas, Texas, March 1 – 4, 1978.

 

Working papers and technical reports

 

David Engel and Thomas W. Malone, “Integrated Information as a Metric for Group Interaction: Analyzing Human and Computer Groups Using a Technique Developed to Measure Consciousness,” preprint, submitted February 8, 2017, http://arxiv.org/abs/1702.02462.

 

Duhaime, E., Olson, G. M., and Malone, T. W.  Broad participation in collective problem solving can influence participants and lead to better solutions:  Evidence from the MIT Climate CoLab.  Cambridge, MA:  Massachusetts Institute of Technology, Center for Collective Intelligence Working Paper, June 2015.

 

Bernstein, A., Klein, M., Malone, T. W., Programming the Global Brain. MIT Center for Collective Intelligence Working Paper No. 2011-004, Cambridge, MA, 2011.

 

Introne, J., Laubacher, R., Malone, T. W., ROMA: A framework to enable open development methodologies in climate change assessment modeling. MIT Center for Collective Intelligence Working Paper No. 2011-003, Cambridge, MA, 2011.

 

Nagar, Y., Malone, T. W., Combining Human and Machine Intelligence for Making Predictions.MIT Center for Collective Intelligence Working Paper No. 2011-002, Cambridge, MA, 2011.

 

Introne, J., Laubacher, R., Olson, G., Malone, T. W., The Climate CoLab: Large scale model-based collaborative planning.MIT Center for Collective Intelligence Working Paper No. 2011-001, Cambridge, MA, 2011.

 

Malone, T. W., Laubacher, R., Introne, J., Klein, M., Abelson, H., Sterman, J., & Olson, G.  The Climate Collaboratorium:  Project Overview.  MIT Center for Collective Intelligence Working Paper No. 2009-003, September 2009.

 

Malone, T. W., Laubacher, R., & Dellarocas, C. Harnessing Crowds:  Mapping the Genome of Collective Intelligence.  MIT Center for Collective Intelligence Working Paper No. 2009-001, February 2009.

 

Malone, T. W., Weill, P., Lai, R. K., D’Urso, V. T., Herman, G., Apel, T. G., & Woerner, S.  Do Some Business Models Perform Better than Others? Cambridge, MA:  MIT Sloan School of Management, Working Paper No. 4615-06, May 2006.

 

Laubacher, Robert, Kothari, S.P., Malone, Thomas W. and Subirana, Brian, “What is RFID Worth to Your Company? Measuring Performance at the Activity Level” (March 2006). MIT Sloan Research Paper No. 4601-06.

 

Committee on Network Science for Future Army Applications (National Research Council of the National Academies), Network Science, Washington, DC:  The National Academies Press, 2005.  (Committee consisted of 17 members, including T. W. Malone.)

 

David McAdams and Thomas W. Malone, Internal Markets for Supply Chain Capacity Allocation.  Cambridge, MA:  MIT Center for Coordination Science Working Paper No. 224 (MIT Sloan School of Management Working Paper No. 4546-05), June 2005.

 

James H. Hines, Thomas W. Malone, George Herman, John Quimby, Mary Murphy-Hoye, James Rice, Paulo Goncalves, James Patten, & Hiroshi Ishii. Construction by Replacement:  A New Approach to Simulation Modeling.  Cambridge, MA:  MIT Center for Coordination Science, Working Paper, January 2005.

 

Weill, P., Malone, T. W., D’Urso, V. T., Herman, G., & Woerner, S. Do Some Business Models Perform Better than Others?  A Study of the 1000 Largest US Firms.  Cambridge, MA:  MIT Sloan School of Management, Working Paper, May 2004.

 

Malone, T. W. & Laubacher, R. J.  Retreat of the Firm and the Rise of Guilds: The Employment Relationship in an Age of Virtual Business.  Cambridge, MA:  MIT Sloan School of Management, Working Paper No. 4129, August, 2000.

 

Robert J. Laubacher & Thomas W. Malone.  Flexible Work Arrangements and 21st Century Worker’s Guilds.MIT Initiative on Inventing the Organizations of the 21st Century, Working Paper No. 004, October 1997.

 

Robert J. Laubacher, Thomas W. Malone, and the MIT Scenario Working Group. Two Scenarios for 21st Century Organizations: Shifting Networks of Small Firms or All-Encompassing “Virtual Countries”?MIT Initiative on Inventing the Organizations of the 21st Century, Working Paper No. 001, January 1997.

 

Malone, T. W., Crowston, K., Lee, J., Pentland, B., Dellarocas, C., Wyner, G., Quimby, J., Osborne, C., & Bernstein, A. Tools for inventing organizations:  Toward a handbook of organizational processes.  Working Paper.  Cambridge, MA:  MIT Center for Coordination Science, January, 1997.

 

Malone, T. W. & Crowston, K.  The interdisciplinary study of coordination, MIT Center for Coordination Science Working Paper No. 157, November 1993.

 

Malone, T. W., Crowston, K., Lee, J. and Pentland, B.  Tools for inventing organizations:  Toward a handbook of organizational processes.  MIT Center for Coordination Science Working Paper No. 141, May 1993.

 

Malone, T. W., & Crowston, K.  Toward an interdisciplinary theory of coordination, MIT Center for Coordination Science Technical Report No. 120, April 1991.

 

Malone, T. W., & Crowston, K.  What is coordination theory and how can it help design cooperative work tools?  MIT Center for Coordination Science Technical Report No. 112, July 1990.

 

Lee, J., & Malone, T. W., Partially Shared Views:  A scheme for communicating among groups that use different type hierarchies, MIT Center for Coordination Science Technical Report No. 111, April 1990.

 

Ackerman, Mark S., & Malone, Thomas W.  Answer Garden: A tool for growing organizational memory, MIT Center for Coordination Science Technical Report No. 108, January 1990.

 

Brynjolfsson, E., Malone, T. W., Gurbaxani, V., & Kambil, A.  Does information technology lead to smaller firms?  Technical Report No. 106, Center for Coordination Science, Massachusetts Institute of Technology, Cambridge, MA, November 1989.

 

Malone, Thomas W., Yu, Keh-Chiang, & Lee, Jintae.  What Good are Semistructured Objects? Adding Semiformal Structure to Hypertext. Technical Report No. 102, Center for Coordination Science, Massachusetts Institute of Technology, Cambridge, MA, June 1989 (Also Sloan School of Management Working Paper No. 3064-89-MS).

 

Brynjolfsson, E., Malone, T. W. & Gurbaxani, V.  Markets, hierarchies and the impact of information technology. Massachusetts Institute of Technology, Sloan School of Management Working Paper #2113-88, December, 1988.

 

Lee, J. & Malone, T.W.  Partially shared views: A scheme for communication among groups that use different type hierarchies. Massachusetts Institute of Technology, Sloan School of Management Working Paper #2052-88, March, 1988.

 

Lai, K. Y. & Malone, T. W.  Object Lens: A “spreadsheet” for cooperative work. Massachusetts Institute of Technology, Sloan School of Management Working Paper #2053-88, March, 1988.

 

Crowston, K. G. & Malone, T. W. Computational agents to support cooperative work. Massachusetts Institute of Technology, Sloan School of Management Working Paper #2008-88, March, 1988.

 

Malone, T. W.  What is coordination theory?  Massachusetts Institute of Technology, Sloan School of Management Working Paper #2051-88, February, 1988.

 

Malone, T.W., Fikes, R.E., Grant, K.R. & Howard, M.T.  Market-like task scheduling in distributed computing environments. Massachusetts Institute of Technology, Sloan School of Management Working Paper #1785-86, May, 1986.

 

Malone, T.W., Grant, K.R. & Turbak, F.A.  The Information Lens: An intelligent system for information sharing in organizations. Massachusetts Institute of Technology, Center for Information Systems Research Working Paper #133, Sloan School of Management Working Paper # 1749-86, Management in the l990’s Working Paper #86-016, January, 1986.

 

Malone, T.W.  Designing organizational interfaces. Massachusetts Institute of Technology, Center for Information Systems Research Working Paper #128, Sloan School of Management Working Paper#1708-85, Management in the l990’s Working Paper # 85-009, September, 1985b.

 

Malone, T.W.  Organizational structure and information technology: Elements of a formal theory.Massachusetts Institute of Technology, Center for Information Systems Research Working Paper #130, Sloan School of Management Working Paper #1710-85, Management in the l990’s Working Paper‚#85-011, August, 1985.

 

Malone, T.W., Brobst, S.A., Grant, K.R. & Cohen, M.D.  Toward intelligent message routing systems. Massachusetts Institute of Technology, Center for Information Systems Research Working Paper #129, Sloan School of Management Working Paper #1709-85, Management in the l990’s Working Paper #85-101, August, 1985.

 

Benjamin, R.I., Malone, T.W. & Yates, J.  Electronic markets and electronic hierarchies: Effects of information technology on market structures and corporate strategies. Massachusetts Institute of Technology, Center for Information Systems Working Paper #137, Sloan School of Management Working Paper #1770-86, Management in the l990’s Working Paper #86-018, August, 1985.

 

Malone, T.W., Luconi, Fred L., and Scott Morton, Michael.  Expert systems and expert support systems: The next challenge for management.Massachusetts Institute of Technology, Center for Information Systems Research Working Paper #122, Sloan School of Management Working Paper #1630-85, December, 1984.

 

Malone, T.W. and Smith, S.A.  Tradeoffs in designing organizations:  Implications for new forms of human organizations and computer systems. Massachusetts Institute of Technology, Center for Information Systems Research Working Paper #112, Sloan School of Management Working Paper #1541-84, March, 1984.

 

Malone, T.W. Fikes, R.E. and Howard, M.T.  Enterprise:  A market-like task scheduler for distributed computing environments.Massachusetts Institute of Technology, Center for Information Systems Research Working‚ Paper #111, Sloan School of Management Working Paper #1537-84, October‚ 1983.

 

Malone, T.W. Organizing information processing systems:  Parallels between human organizations and computer systems,Xerox Palo Alto Research Center Working Paper, August, 1982.

 

What makes things fun to learn? A study of intrinsically motivating computer games.Xerox Palo Alto Research Center Technical Report No.CIS-7 (SSL-80-11), Palo Alto, California, August, 1980.